RMA’s Friday Forum, “Customer Centricity”

When: Fri., April 5, 7:15-9:15 a.m. 2019

Formerly with firms including Netflix, Adobe, and Genworth Financial, Dr. Joel Mier will discuss the ways customer centricity can help companies thrive including why it’s important to: Develop a better understanding of your customer - beyond the sale. Become an expert in your field, and don’t deviate until then. Remain adaptable and responsive as trends change.

Price: $35-$45.