Second Place: CarLotz
Third Place: Pearson Auto Group
CarMax is a voter — and hometown — favorite. After decades in the suburbs, the company has made moves to expand its Richmond footprint. Earlier this year, it said it would open a new creative technology center in the old Hat Factory building. Fortune magazine named CarMax one of the “100 Best Companies to Work for” 11 years in a row. The business, which maintains its campuslike headquarters in Goochland, is known for its no-fuss, no-haggle policy. When you want to get the car, the price is the price. While CarMax focuses on buyers, CarLotz considers sellers’ needs. Pay a $199 or more fee for detailing and the dealership takes care of selling your car for you. The company keeps $700, and you get the rest. Voters also like the service of the Pearson Auto Group, which has served the area for more than 40 years.